Service & Installation Survey

Hospital Name:

Your Name:

E-mail Address:

Telephone Number:

1. How would you rate your initial contact with our company when arranging your service or installation?

Please provide further details:

2. Did the engineer arrive at the agreed time?

3. How would you rate the engineer’s knowledge & competence?

4. How would you rate the engineer’s professionalism/friendliness?

5. Do you think the service/installation visit was value for money?

6. How would you rate the engineers overall performance?

Please provide further details:

7. In relation to our performance against other suppliers, how does our company compare with other suppliers?

Please provide further details:

8. Do you have any other comments, questions, or concerns?

9. Would you like any further information on any of our products?